Workday contains personal and professional information for employees. From within Workday, you can update your mailing address, phone number, and other relevant pieces of information. You can also update your work location. It is not uncommon for departments and individuals to move locations within USC‘s campus. Your campus location is important because department roster information… [Read More]
An iCloud or Apple ID account is an essential element in using your Mac/iOS device(s). This account is used to backup your device, make purchases, and track preferences. Your iCloud/Apple ID account displays a listing of all the Apple devices that you have associated with your iCloud/Apple ID account. From time-to-time, you may need to… [Read More]
The University of Southern California (USC) is committed to providing the services and features that faculty members request. In keeping with that commitment, USC will begin offering faculty the option to use the Gmail interface to read their USC email. Faculty will be able to begin using the Gmail interface on November 6, 2017. Before… [Read More]
Watch the following video tutorial to assist you in access the G: and U: drive.
Dornsife Technology Services provides file storage for Dornsife departments, faculty and staff. The storage space that is shared by your department is located on the G: drive. Your personal storage space is located on the U: drive. This document explains how to access the shared and personal network drives from your unmanaged (i.e. personal) Windows… [Read More]
For more information, please see the ITS information page.
Apple has released a bug fix for iOS 10.3. The new update (iOS 10.3.3) will prevent iPhones/iPads from being vulnerable to hacks from within the same WiFi network as their device. To update your device, go to System Preferences > General > Software Update and install the 10.3.3 update. Make sure you have backed up… [Read More]
Stastical Analysis System (SAS) is a software application that is designed for statistical analysis, predictive analysis, and data management. The University of Southern California (USC) provides faculty, staff, and graduate students with access to a licensed copy of SAS for Windows operating systems. SAS can also be found installed on the computers in the following… [Read More]
Dornsife Technology Services can assist you with e-wasting and recycling your old devices. If the device was purchased by the university, the device must be returned to Dornsife Technology Services for e-wasting purposes. We will inspect the device and determine if the device can be reused or should be destroyed. Any device that can be… [Read More]
As apart of your work activities, you may be given access to an organizational account, or you might have delegate access to someone’s email and calendar. If you read your email in Microsoft Outlook for the Web instead of the desktop application, you can add the organizational or delegated account to your personal email account,… [Read More]