Microsoft System Center Configuration Manager (SCCM) is an application that provides Information Technology specialists and departments with the ability to manage hundreds of workstations simultaneously. What does that mean? Simply put, SCCM allows your IT department to deliver software updates, patches, and security policies to all computers that are connected to the network, simultaneously. SCCM requires very little interaction from a user perspective. SCCM is installed on your system and delivers the system updates, as needed.
When SCCM completes an action, status messages appear in your system tray. Examples are shown below.
With each of these messages, no action is required. SCCM will resolve any issues and success messages are a courtesy.
Using Microsoft’s System Center Configuration Manager is simple. This document will explain the different areas and functions of the application. Use this guide to assist you in navigating SCCM.
Navigating the Application
You can open SCCM by locating the item in your Start Menu. An example is shown below.
You can also launch SCCM by double-clicking the desktop icon. An example is shown below.
SCCM contains 4 different areas:
- Available Software
- Installation Status
- Installed Software
The Available Software Tab
The Available Software tab is displayed by default. This tab displays the software that is available for download. The options contained within the Available Software tab will appear differently for each user.
Highlight the name of the application you want to install and then select the Install button, located at the bottom of the screen. The selected application is installed to your workstation.
If you want to install an application but you do not see it listed on the Available Software tab, select the Find additional applications from the Application Catalog hyperlink, located under the Search field at the top of the screen. You will be prompted for your USC NetID and Dornsife password.
Enter your USC NetID in the User Name field. Your USC NetID is the portion of your e-mail address that appears before the @ symbol. For example, if your USC e-mail address is firstname.lastname@example.org, your USC NetID is jdoe. Next, enter your Dornsife Account password in the Password field. This is the password with which you log into your computer. Then, select the OK button.
The Application Catalog is displayed. It appears very similar to SCCM but is a separate, web-based catalog of available applications. Select the application you want to install on your workstation and then select the Install button, located at the bottom of the screen. The application will download to SCCM and then install on your workstation.
The Installation Status Tab
If an installation has failed, you can attempt to reinstall the application by selecting the RETRY button, located at the bottom of the screen.
If you want to remove an application you have previously installed using SCCM, select the Installation Status tab, highlight the application you want to uninstall and then select the Uninstall button, located at the bottom of the screen.
The Installed Software Tab
The Installed Software tab displays all of the software applications you have installed via SCCM. You can uninstall elective applications by highlighting the name of the software and then selecting the Uninstall button, located at the bottom of the screen. Mandatory applications (applications required to be installed on your workstation) are not available to be uninstalled.
The Options Tab
The Options tab contains settings for the way in which SCCM functions. These settings should not be changed from the default settings. If you need to adjust the setting for SCCM, contact DTS before making changes.
Occasionally, you will need to refresh SCCM in order to display newly available applications or application updates. This topic explains how to refresh SCCM.
- Right-click on the Start button. A pop-up menu displays.
- Select Control Panel from the pop-up menu. The Control Panel displays.
- Select Configuration Manager from the Control Panel. The Configuration Manager Properties screen displays.
- Select the Actions tab on the Configuration Manager Properties screen.
- On the Actions tab, highlight Application Deployment Evaluation Cycle and select the Run Now button. Repeat these steps with Machine Policy Retrieval & Evaluation Cycle. It does not matter in which order you select and run these options.
- Select the OK button to close the Configuration Manager Properties screen.
The two refresh processes will complete in approximately 5 minutes. SCCM does not provide a notification that these processes have finished. New or updated applications will be displayed within SCCM upon completion.